Coronavirus (Covid -19) Customer Information

Coronavirus (Covid -19) Customer Information

We want to reassure all our customers that we are fully operational and that we continue to serve our customers reliably and safely with all their fuel requirements

We have put a range of measures in place to ensure we can continue to look after our customers over the phone and online along with safe fuel deliveries.

Our priorities at Humber Fuel Services continue to be:

• Keeping our team, our customers and suppliers safe
• Assuring fuel supplies to businesses
• Working alongside our suppliers to ensure safe deliveries

Heres are some frequently asked questions on how we are supporting our customers and delivering during this time.

What measures has Humber Fuel Services taken to protect its customer and its workforce?

Our key priority remains the health, safety and wellbeing of our team, customers, and suppliers. We continually review our health, safety and wellbeing procedures and revise appropriately as the situation and/or Government guidance and measures change.

To keep our customers safe, we have taken additional measures to communicate with our suppliers to ensure their protection. We regularly check that suppliers drivers are equipped with the appropriate personal protective equipment (PPE), and where possible always request contactless deliveries to maintain the safety of our customers.

What is Humber Fuel Services doing to support businesses?

We continue to source and supply fuel management solutions across the country to keep businesses moving. Under the current circumstances, we recognise it’s not business as usual for many organisations – but we’re here to fuel and support you in any way we can.

Our account managers and service teams have continuously remained on hand to support with any enquiry you may have about your order or account.

As your fuel partner, we’ve got you covered with a range of fuel supply options to suit your changing requirements. To help keep the nation moving, we will continue to prioritise deliveries to essential services during this time.

Where can I find the latest updates?

We are continuously & proactively reviewing our business plans and updating appropriately as the situation and/or Government guidance changes. Please stay updated by finding information here.